XGEN SOLUTIONS GROUP LLC

About us and what we do

Active DOD security clearance. Active GSA and RapidGate badged credentials.

 

High end commercial installation, breakfix and troubleshooting of audio/video, Cable/DSL/Fiber/T1, CAT3/CAT5/RG6, firewall, POS, Mac/PC/laptop, router/server/switch, UPS, AP/wireless and copier/printer.  

 

Professional Field Service and Technical Support with 20 years of PC, server, network, POS and printer technicians who are certified with extensive hands on experience.

 

A list of the company affiliations and locations where technical services have been performed include:

7-11, Adelphia, Allstate, American Eagle, American Express, AT&T, AutoZone, BJs, Compaq, EyeMasters, Comcast, Costco, Countrywide Homes, Cumberland Farms, Dell, Dunkin Donuts, eClinicalWorks, Experian, FedEx, Foot Action, Fujtisu, Gap, Gamestop, Getronics, Hewlett Packard, Home Accent, Home Depot, IBM, KFC, Kmart, Kohls, Lexmark, Liberty Mutual, Macys, Marshalls, McDonalds, Meeting Tomorrow, Massage Envy, Michael's, Morgan Stanley, NCR, NTB Tires, Office Depot, Old Navy, Panera Bread, Peoples Bank, Petco, Piercing Pagoda, Portsmouth Naval Shipyard, RBS, Sams Club, Sears, Sephora, Sleepys, Sleep Number, Sprint, Staples, State Farm, Taco Bell, Target, Tmobile,Time Warner, TJMax, ToysRUs, UPS, US Post Office, US Dept of Agriculture, US Air Force/Army/Marines/Navy, Wachovia Securities, Walmart, Watercolor Developers, Wendys, Xerox plus service work at 1K+ residential addresses.

• Professional Field IT Service with 20 years of combined PC, network, POS and printer technician 'hands on' trained experience. Up to 5000 completed service calls/contracts from 1 hr to 2 yrs in length • Active DOD clearance and active GSA Fed Gov credentials • A+, Dell, HP, Lexmark & Xerox Certified Technicians have completed work for 100 different companies - some Fortune 500 • Complete PC, POS, DSL/T1/analog, CAT3, CAT5, firewalls, routers, switches, wireless, copier/printer installations, upgrades, site surveys, PC tune-up & troubleshooting, virus, malware & rootkit removal • Remote technical PC support • Complete PC, POS, DSL/T1/analog, CAT3, CAT5, Kiosk, routers, switches, wireless APs, copier/printer installations, upgrades, site surveys, troubleshooting & repairs • Wide trained-working knowledge of installation & support for PC, phone, network, POS & copiers/printers • DELL, COMPAQ & HP workstations on Windows 2000/XP/Vista/7 • Windows 2003/08 server & Cisco rack mount hardware installations • IBM & NCR POS • LEXMARK, SAMSUNG & XEROX copiers & printers • CAT3 & CAT5(e) termination & testing •  VoIP installation & configuration. • Microsoft network management & system administration with TCP/IP, LDAP, DNS,  DHCP & Active Directory • Firewall configuration Sonicwall TZ190 & TZ210 & Cisco switch.Wireless APs & POE installations • Network infrastructure & fiber installations • Network & phone CAT3 & CAT5 installation & termination from closet to jack  • Dmarc extensions, RJ11 phone & RJ45 network • Desktop, server & laptop component level break fix repair • Extensive knowledge of root kit, virus & malware removal